Golbat Privacy Policy — How We Protect Your Data

Welcome to Golbat. We believe every user has the right to know how their personal information is being used. This Privacy Policy page exists solely to ensure that transparency.

Golbat operates through the website https://golbat.click and its associated mobile applications. By registering with Golbat or using our services, you are deemed to have accepted this Privacy Policy.

We handle your information with the utmost care. This page lays everything out in full detail so there is no room for confusion.

Golbat collects only the information that is strictly necessary to provide our services. We do not collect excessive or unnecessary data.

None of the above information is collected without your consent. The only source is the information you provide during registration — Golbat does not collect any personal data from your device without permission.

Golbat collects data to improve service quality and deliver a more personalized experience. Each reason is clearly outlined below:

• Account Verification: Identity document details are used to verify your identity and prevent fraud.
• Payment Processing: Financial information is required to process deposits and withdrawals successfully.
• Security Assurance: Technical information is analyzed to protect your account from unauthorized access.
• Customer Support: Your contact details are used to resolve your issues as quickly as possible.
• Personalized Offers: Relevant bonuses and offers are shown based on your preferences.
• Legal Obligations: Certain data must be retained to comply with applicable laws and regulations.

Golbat uses state-of-the-art technology to keep your data secure. Our servers are housed in internationally certified data centers and are under round-the-clock security monitoring.

The security measures we employ include:

• SSL/TLS Encryption: All data transmitted between you and Golbat's servers is protected with 256-bit encryption.
• Two-Factor Verification (2FA): You can add an extra layer of security to your account.
• Firewall Protection: Advanced firewall systems are in place to prevent unauthorized access.
• Regular Security Audits: An independent team of experts regularly reviews our systems.
• Limited Access: Only authorized personnel have access to your data, and all access is logged.

Your password is never stored in plain text — it is secured using advanced hashing methods that even Golbat's own staff cannot view.

Golbat does not sell your data to any third party — this is a non-negotiable principle. However, there are limited circumstances in which sharing information may be necessary:

• Payment Processors: Limited financial information is shared with bKash, Nagad, or Rocket as required to process transactions. These providers are bound by their own privacy policies.
• Law Enforcement Agencies: Information may be disclosed in compliance with applicable law if a valid legal order is received.
• Fraud Prevention Services: Limited data may be shared with specialized verification services to ensure the security of your account.

The Golbat website and app use cookies to function properly. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential Cookies: Without these, the site cannot function properly — they are essential for maintaining your login session and keeping your account secure.
• Functional Cookies: Used to remember your preferred language, theme, and other settings.
• Analytics Cookies: Data on which pages are visited most and where issues occur is used to improve our services. This information is collected entirely anonymously.

You can disable cookies at any time through your browser settings. Please note that doing so may affect certain features of the site.

As a Golbat user, you have important rights over your own personal data. We respect these rights and are here to help you exercise them.

• Right to Access: You can find out at any time what information Golbat holds about you.
• Right to Rectification: If any of your information is incorrect, you can have it corrected — either through your account settings or by contacting support.
• Right to Erasure: If you wish to close your account, you may request that your data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.
• Right to Restrict Processing: Under certain circumstances, you may request that the processing of your data be restricted.
• Right to Data Portability: You may request a copy of your data to be downloaded.

To exercise any of these rights, please contact our customer support team. Golbat typically responds to such requests within 7 business days.

Golbat strictly does not provide services to anyone under the age of 18. This is not just a regulatory requirement — it is our ethical responsibility.

Age verification is carried out at the point of registration. Should we receive data belonging to a minor for any reason, it is deleted immediately and the associated account is terminated.

Golbat may update this Privacy Policy from time to time. Whenever a significant change is made, we will notify you via your registered mobile number or email address.

The date of any change will always be shown at the top of this page as "Last Updated." We recommend visiting this page occasionally to stay informed about our latest policy.

Continued use of Golbat after any changes takes effect will be considered your acceptance of the updated policy.

If you have any questions, requests, or concerns regarding our Privacy Policy, don't hesitate to get in touch with us.